Welcome to Luxotic Watches. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to these terms. If you do not agree, please discontinue use of the website.
Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions. You must not misuse, interfere with, or attempt to gain unauthorized access to any part of our website or services.
Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Please notify us immediately if you believe your account has been accessed without your permission.
Product Information
We strive to ensure that all product descriptions, specifications, images, and prices are accurate and up to date.
Due to differences in screen settings, lighting conditions, and product updates, slight variations in color or appearance may occur.
If we discover an error in pricing or product information, we’ll contact you before processing your order whenever possible.
Pricing & Payments
All prices displayed on our website are shown at the time of purchase and are subject to applicable taxes and shipping charges where relevant.
We accept the payment methods listed on our Payment Methods page. Orders are processed only after payment has been successfully confirmed.
Order Acceptance
After placing an order, you’ll receive an order confirmation email acknowledging that we’ve received your order.
In rare situations, we may be unable to fulfill an order due to product availability, payment verification, pricing errors, or suspected fraudulent activity. If this happens after payment has been received, you’ll be notified promptly and issued a full refund.
Shipping & Delivery
We offer worldwide shipping.
Estimated delivery times are provided as a guide and may vary depending on courier operations, customs processing, weather conditions, or other circumstances beyond our control.
Once your order has been dispatched, you’ll receive tracking information to monitor your shipment.
Returns & Refunds
Our Returns & Refunds Policy explains the conditions under which returns, exchanges, and refunds are accepted.
By placing an order, you acknowledge that you’ve reviewed and accepted our Returns & Refunds Policy.
Warranty
Eligible products are covered by our Limited Warranty as described on our Warranty page.
Please review the warranty terms for complete details regarding coverage, exclusions, and the claims process.
Intellectual Property
All content available on this website—including text, images, graphics, logos, icons, product descriptions, and website design—is the property of Luxotic Watches or its content providers and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, Luxotic Watches shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
Our maximum liability for any claim relating to a product shall not exceed the amount paid for that product.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to These Terms
From time to time, we may revise these Terms & Conditions to reflect updates to our services, legal requirements, or business practices.
Whenever significant changes are made, the revised version will be published on this page with an updated Last Updated date so you can easily review the latest terms.
Contact Us
If you have any questions about these Terms & Conditions or any of our policies, we’re here to help.
Email: support@luxoticwatches.com
Response Time: We aim to respond to all inquiries within 24 business hours.